Emergent Social Software Platforms (ESSP)

Emergent Social Software Platforms are social sites like facebook, myspace, blogs, and discussion forums where people come to shares comments and ideas about many different things. Millions of people use these sites everyday. I am one of these people as I am writing this blog post right now. ESSP's can be great for business' to get in touch with it's customers. The company can use a discussion forum to talk about products or services that the company provides. The business will be able to gain valuable feedback on improvements or likes.